Google Rating
Based on 79 reviews
Review Response Time Mattters
A 2023 study by MOZ shows that review signals, including the quantity, quality, and velocity of reviews, account for about 15.44% of local search ranking factors. Within these signals, responsiveness to reviews contributes positively.
86% of consumers consider reviews to be an essential part of their decision-making process. Fast responses increase consumer trust and likelihood to engage, indirectly boosting local SEO through higher engagement metrics according to BrightLocal.
How It Works
Managing your online reputation through engagement with customer reviews has never been easier.
1) Collect Reviews: Your customers leave reviews of their experience with your business across various platforms.
2) Monitor Feedback: We help you stay on top of what customers are saying and alert you to anything that needs your attention.
3) Respond Promptly: Our team helps show that you value their feedback and care about their experience with prompt, personalized replies.
Respond to Reviews
Timely and thoughtful responses to reviews can significantly impact brand perception.
WolfPack helps you stay engaged with your customers by alerting you to new or urgent reviews, responding quickly and thoughtfully, and providing you with tools and templates to take responses into your own hands (if you want).
Why Do My Online Reviews Matter?
Managing online reviews is crucial because they influence potential customer decisions. Positive reviews build trust and attract new clients, while addressing negative reviews shows your commitment to customer satisfaction and can improve your business’s reputation.
How Soon Should a Review a Response?
Ideally, you should respond to reviews within 24-48 hours. Prompt responses show customers that you value their feedback and are committed to excellent service.
Will Managing Reviews Improve My SEO?
Yes, regular, positive reviews can boost your search engine rankings. Fresh content and customer engagement signal to search engines that your business is active and reputable.
Can You Help Me Request Reviews?
Yes, we offer a review request service at an additional rate.
How Much Do WolfPack's Review Management Services Cost?
Review management is an additional service set at $99/month.
See How We're Changing The Game
When I started with WolfPack I was struggling with figuring out how to appease Google's standards so my business could start gaining traction online. I had about given up on online advertising, but the help I received from them took care of the issues and now I'm regularly getting calls due to their outstanding service.
Sammi and Carrie have been great. They answer our questions and are always looking to provide value. If you are on the fence, definitely give them a shot.
Easy set up and great communication.
I are been beyond grateful and impressed with the effort and commitment to help our business grow and competeZoe, Aaron and then entire staff seem committed to their clients successThank you from all of us at Buckeye Basement Solutions
I just recently signed up, but the WolfPack team has been great to work with so far. They have promptly replied to every email I have sent and have answered all of my questions. And they gave done everything that they said they would do. My partnership with them is in its infancy, but I can definitely see this being a long term relationship.
These guys are the best in the business in my opinion. Our work flow has never been more consistent as it is now. The communication is great and they respond to us very quickly.
This is a great team of professionals and they do an amazing job for helping our business grow in the digital space. Highly recommend them!
Wolfpack has done a great job getting me started with online marketing on Google.