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Review Management

Promptly responding to customer reviews while also juggling day-to-day work can be overwhelming – but it’s a key task in managing your business’s online reputation.

With Review Management services by WolfPack Advising, you stay effortlessly engaged and highlight your dedication to supporting customers.

Google Rating
Based on 61 reviews

Review Response Time Mattters

A 2023 study by MOZ shows that review signals, including the quantity, quality, and velocity of reviews, account for about 15.44% of local search ranking factors. Within these signals, responsiveness to reviews contributes positively.

86% of consumers consider reviews to be an essential part of their decision-making process. Fast responses increase consumer trust and likelihood to engage, indirectly boosting local SEO through higher engagement metrics according to BrightLocal.

How It Works

Managing your online reputation through engagement with customer reviews has never been easier.

1) Collect Reviews: Your customers leave reviews of their experience with your business across various platforms.

2) Monitor Feedback: We help you stay on top of what customers are saying and alert you to anything that needs your attention.

3) Respond Promptly: Our team helps show that you value their feedback and care about their experience with prompt, personalized replies.

Respond to Reviews

Timely and thoughtful responses to reviews can significantly impact brand perception.

WolfPack helps you stay engaged with your customers by alerting you to new or urgent reviews, responding quickly and thoughtfully, and providing you with tools and templates to take responses into your own hands (if you want).

Why Do My Online Reviews Matter?

Managing online reviews is crucial because they influence potential customer decisions. Positive reviews build trust and attract new clients, while addressing negative reviews shows your commitment to customer satisfaction and can improve your business’s reputation.

How Soon Should a Review a Response?

Ideally, you should respond to reviews within 24-48 hours. Prompt responses show customers that you value their feedback and are committed to excellent service.

Will Managing Reviews Improve My SEO?

Yes, regular, positive reviews can boost your search engine rankings. Fresh content and customer engagement signal to search engines that your business is active and reputable.

Can You Help Me Request Reviews?

Yes, we offer a review request service at an additional rate.

How Much Do WolfPack's Review Management Services Cost?

Review management is an additional service set at $99/month.

See How We're Changing The Game

WolfPack Advising
Based on 61 reviews
Aaron and his team have been extremely helpful during our transition from other platforms to them. I want to make sure to mention Ron, our personal onboarding coordinator. He is the most helpful person! He thinks ahead and offers possible solutions, he goes out of his way to provide helpful and detailed-- often step by step instructions, and on and on... Additionally, he has been so extremely patient with the million questions! Thank you Ron and WolfPack team! You guys are amazing!! #alpha
Response from the owner: Thank you so much Inspector Gator! Happy we could help with your CRM and marketing automation needs!
I have been working with wolfpack for a few months now and things are going well. They answer all my questions and helped me set up my business from the ground. The SEO is working great and their reports help me understand all the metrics.
Response from the owner: Thank you so so much for the 5 stars! It’s a pleasure working with you Adam! Happy to hear the SEO is working well and the reports are understandable.
Ron is always prompt and spot on with solutions and suggestions for my Active Campaign automations, web forms, and everything else. He is a great addition to the robust support system Wolfpack has built. Many thanks to you and the rest of the team!
Response from the owner: Thank you so much Jeff! So happy we could help 🙂
We recently began a relationship with WolfPack Marketing to create a new website.They are very creative and have kept my team informed with each step in the process.Very pleased.
Response from the owner: Thank you so much Charles!
I don’t know how they do what they do. But after 3 months of minimal calls, I reached out to Aaron at Wolfpack, 2 weeks later, the phone is steadily ringing. Could not recommend more highly.
Response from the owner: Thank you so much Tony! Happy to help!
Response from the owner: Thank you so much Julian!