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Review Management

Promptly responding to customer reviews while also juggling day-to-day work can be overwhelming – but it’s a key task in managing your business’s online reputation.

With Review Management services by WolfPack Advising, you stay effortlessly engaged and highlight your dedication to supporting customers.

Google Rating
5.0
Based on 89 reviews
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Review Response Time Matters

A 2023 study by MOZ shows that review signals, including the quantity, quality, and velocity of reviews, account for about 15.44% of local search ranking factors. Within these signals, responsiveness to reviews contributes positively.

86% of consumers consider reviews to be an essential part of their decision-making process. Fast responses increase consumer trust and likelihood to engage, indirectly boosting local SEO through higher engagement metrics according to BrightLocal.

How It Works

Managing your online reputation through engagement with customer reviews has never been easier.

1) Collect Reviews: Your customers leave reviews of their experience with your business across various platforms.

2) Monitor Feedback: We help you stay on top of what customers are saying and alert you to anything that needs your attention.

3) Respond Promptly: Our team helps show that you value their feedback and care about their experience with prompt, personalized replies.

Respond to Reviews

Timely and thoughtful responses to reviews can significantly impact brand perception.

WolfPack helps you stay engaged with your customers by alerting you to new or urgent reviews, responding quickly and thoughtfully, and providing you with tools and templates to take responses into your own hands (if you want).

Why Do My Online Reviews Matter?

Managing online reviews is crucial because they influence potential customer decisions. Positive reviews build trust and attract new clients, while addressing negative reviews shows your commitment to customer satisfaction and can improve your business’s reputation.

How Soon Should a Review a Response?

Ideally, you should respond to reviews within 24-48 hours. Prompt responses show customers that you value their feedback and are committed to excellent service.

Will Managing Reviews Improve My SEO?

Yes, regular, positive reviews can boost your search engine rankings. Fresh content and customer engagement signal to search engines that your business is active and reputable.

Can You Help Me Request Reviews?

Yes, we offer a review request service at an additional rate.

How Much Do WolfPack's Review Management Services Cost?

Review management is an additional service set at $99/month.

Testimonials

5.0
Based on 89 reviews
Great team! Easy to work with! ROI driven.
Eddie B.
Eddie B.
1743884642
Great company and super fast response time. Best in the biz
Jeff L.
Jeff L.
1743783725
Sammi has been great to work with. They keep the schedule and exceed expectations every week.
WolfPack Advising makes marketing fun. Sarah & Aaron git 'r done! They take the pressure off of getting the word out to prospective customers for our building inspection business.
Samuel L.
Samuel L.
1742419304
These guys are great! I am so happy to be working with them!
Erik E.
Erik E.
1739755846
10/10 would recommend hiring WolfPack—don’t hesitate if you’re on the fence! They deliver consistently on stated objectives and at an appropriate value. The best thing I’ve done for my business in years!
Leslie M. P.
Leslie M. P.
1738773190
Callie did a wonderful job creating me a logo for my business. She was prompt, friendly, and a pleasure to work with!!
Zoe M.
Zoe M.
1738003608
They are amazing, and everyone at my company absolutely loves working with them! Their team is super helpful and always responsive. Their knowledge and suggestions are consistently impressive, and their services have saved our company so much time and money. We highly recommend Wolfpack.
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