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Review Management

Promptly responding to customer reviews while also juggling day-to-day work can be overwhelming – but it’s a key task in managing your business’s online reputation.

With Review Management services by WolfPack Advising, you stay effortlessly engaged and highlight your dedication to supporting customers.

Google Rating
5.0
Based on 82 reviews
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Review Response Time Matters

A 2023 study by MOZ shows that review signals, including the quantity, quality, and velocity of reviews, account for about 15.44% of local search ranking factors. Within these signals, responsiveness to reviews contributes positively.

86% of consumers consider reviews to be an essential part of their decision-making process. Fast responses increase consumer trust and likelihood to engage, indirectly boosting local SEO through higher engagement metrics according to BrightLocal.

How It Works

Managing your online reputation through engagement with customer reviews has never been easier.

1) Collect Reviews: Your customers leave reviews of their experience with your business across various platforms.

2) Monitor Feedback: We help you stay on top of what customers are saying and alert you to anything that needs your attention.

3) Respond Promptly: Our team helps show that you value their feedback and care about their experience with prompt, personalized replies.

Respond to Reviews

Timely and thoughtful responses to reviews can significantly impact brand perception.

WolfPack helps you stay engaged with your customers by alerting you to new or urgent reviews, responding quickly and thoughtfully, and providing you with tools and templates to take responses into your own hands (if you want).

Why Do My Online Reviews Matter?

Managing online reviews is crucial because they influence potential customer decisions. Positive reviews build trust and attract new clients, while addressing negative reviews shows your commitment to customer satisfaction and can improve your business’s reputation.

How Soon Should a Review a Response?

Ideally, you should respond to reviews within 24-48 hours. Prompt responses show customers that you value their feedback and are committed to excellent service.

Will Managing Reviews Improve My SEO?

Yes, regular, positive reviews can boost your search engine rankings. Fresh content and customer engagement signal to search engines that your business is active and reputable.

Can You Help Me Request Reviews?

Yes, we offer a review request service at an additional rate.

How Much Do WolfPack's Review Management Services Cost?

Review management is an additional service set at $99/month.

Testimonials

5.0
Based on 82 reviews
Leslie M. P.
Leslie M. P.
1738773190
Callie did a wonderful job creating me a logo for my business. She was prompt, friendly, and a pleasure to work with!!
Zoe M.
Zoe M.
1738003608
They are amazing, and everyone at my company absolutely loves working with them! Their team is super helpful and always responsive. Their knowledge and suggestions are consistently impressive, and their services have saved our company so much time and money. We highly recommend Wolfpack.
Jackie H.
Jackie H.
1737642412
We've been with WolfPack since the beginning and have never considered leaving for another provider.
Justin B.
Justin B.
1736874979
“Katie has been an absolute game-changer for our digital marketing and paid advertising efforts. She is incredibly knowledgeable and always stays ahead of the curve with strategies that deliver results. Anytime we have a question or need an update, she’s quick to respond and keeps us in the loop. On top of her expertise, Katie is friendly, approachable, and a pleasure to work with. If you’re looking for someone who truly knows their stuff and makes the process seamless, Katie is the one. Highly recommend!”
Luke B.
Luke B.
1735834212
When I started with WolfPack I was struggling with figuring out how to appease Google's standards so my business could start gaining traction online. I had about given up on online advertising, but the help I received from them took care of the issues and now I'm regularly getting calls due to their outstanding service.
Joy S.
Joy S.
1733840821
Sammi and Carrie have been great. They answer our questions and are always looking to provide value. If you are on the fence, definitely give them a shot.
Easy set up and great communication.
Brian M.
Brian M.
1730901320
I are been beyond grateful and impressed with the effort and commitment to help our business grow and competeZoe, Aaron and then entire staff seem committed to their clients successThank you from all of us at Buckeye Basement Solutions
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