Lead Management

What Is Lead Management?

While lead tracking can help you determine ROI from marketing ad spend, lead management helps you convert incoming leads. In the same platform of lead tracking analytics, we can set up a ‘lead center’ where texts, form entries, and calls appear. Through this lead center, your office staff can take incoming calls, make outbound calls, reply to form entries, and more!

Why Lead Management?

In today’s world, if you miss a call or text, your chances of converting that lead are slim. This problem only gets worse as new ways to communicate grow to fruition and consumers demand instant answers. As a result, it can be difficult to manage. Now, you can take back your leads with lead management.

It’s a lead management and communications solution that compiles all your incoming, active, and recent calls, texts, and web forms, into a single inbox. Then, you can respond and manage each lead with a single click. Moreover, each customer’s past interactions are saved and tied to that customer enabling you to see how you have interacted with them in the past.

Automate Your Lead Management

Rather than just having call tracking and having someone manually auto-tag each call, place values, and qualify leads, your office staff can easily tag, add values, and qualify leads in your ‘lead center’. Additionally, AI is available to auto-tag calls based on call recording transcription.