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Lead Management

Ensuring No Lead Falls Through The Cracks

Lead Management

What Is Lead Management?

While lead tracking can help you determine ROI from marketing ad spend, lead management helps you convert incoming leads. In the same platform of lead tracking analytics, we can set up a ‘lead center’ where texts, form entries, and calls appear. Through this lead center, your office staff can take incoming calls, make outbound calls, reply to form entries, and more!

Why Lead Management?

In today’s world, if you miss a call or text, your chances of converting that lead are slim. This problem only gets worse as new ways to communicate grow to fruition and consumers demand instant answers. As a result, it can be difficult to manage. Now, you can take back your leads with lead management.

It’s a lead management and communications solution that compiles all your incoming, active, and recent calls, texts, and web forms, into a single inbox. Then, you can respond and manage each lead with a single click. Moreover, each customer’s past interactions are saved and tied to that customer enabling you to see how you have interacted with them in the past.

Lead Management

Custom Call Flows

The system can automatically forward calls to your office staff, a specific person, a backup call center, and more. For example, an office might have a call flow routed to the main office for 20 seconds, then if nobody answers, forward the call to the backup call center, and if still nobody answers, the call can be forwarded to your offices voicemail. This gives you the power back to your office.

Auto-Texting

Through your lead center, you can auto send texts to form entries, missed calls, and more.

Notifications

Set up custom notifications for each of your office agents to be alerted when any call, form, or text arrives or is missed.

Convert

Other Benefits

Automate Your Lead Management

Rather than just having call tracking and having someone manually auto-tag each call, place values, and qualify leads, your office staff can easily tag, add values, and qualify leads in your ‘lead center’. Additionally, AI is available to auto-tag calls based on call recording transcription.

How Much Does Lead Management Cost?

Activating the lead center within your tracking system adds $30/month per office agent.

Does This Replace My Current Phone System?

Absolutely! Call Center can replace your current phone system. You can even use your own cell phone with lead management mobile applications.

Testimonials

5.0
Based on 82 reviews
Leslie M. P.
Leslie M. P.
1738773190
Callie did a wonderful job creating me a logo for my business. She was prompt, friendly, and a pleasure to work with!!
Zoe M.
Zoe M.
1738003608
They are amazing, and everyone at my company absolutely loves working with them! Their team is super helpful and always responsive. Their knowledge and suggestions are consistently impressive, and their services have saved our company so much time and money. We highly recommend Wolfpack.
Jackie H.
Jackie H.
1737642412
We've been with WolfPack since the beginning and have never considered leaving for another provider.
Justin B.
Justin B.
1736874979
“Katie has been an absolute game-changer for our digital marketing and paid advertising efforts. She is incredibly knowledgeable and always stays ahead of the curve with strategies that deliver results. Anytime we have a question or need an update, she’s quick to respond and keeps us in the loop. On top of her expertise, Katie is friendly, approachable, and a pleasure to work with. If you’re looking for someone who truly knows their stuff and makes the process seamless, Katie is the one. Highly recommend!”
Luke B.
Luke B.
1735834212
When I started with WolfPack I was struggling with figuring out how to appease Google's standards so my business could start gaining traction online. I had about given up on online advertising, but the help I received from them took care of the issues and now I'm regularly getting calls due to their outstanding service.
Joy S.
Joy S.
1733840821
Sammi and Carrie have been great. They answer our questions and are always looking to provide value. If you are on the fence, definitely give them a shot.
Easy set up and great communication.
Brian M.
Brian M.
1730901320
I are been beyond grateful and impressed with the effort and commitment to help our business grow and competeZoe, Aaron and then entire staff seem committed to their clients successThank you from all of us at Buckeye Basement Solutions
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